Adapter

🔌 Adapter Warranty Terms & Conditions

Please read the warranty instructions carefully before submitting a claim.

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Warranty Instructions

  • Model Number, Batch Number, Start Date, and End Date must be valid and match the product.
  • Warranty claim processing may take up to 14 working days.
  • Original warranty card, purchase invoice, and product packaging are required.
  • Warranty can only be claimed once during the warranty period.
  • Warranty applies only to the adapter. Cables and accessories are excluded unless stated otherwise.
  • The company may repair the product using new or refurbished parts.
  • For approved claims, the company will decide whether to repair or replace the product.
  • If repair is not possible, a replacement unit may be provided.
  • Warranty becomes void if the product is opened, modified, repaired, or tampered with by unauthorized persons.
  • Warranty is invalid if the batch number on the warranty card does not match the product or packaging.
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Warranty Does Not Cover

  • Physical damage, scratches, breakage, water, or liquid damage.
  • Damage caused by misuse, mishandling, negligence, or improper use.
  • Burnt, melted, or damaged adapter caused by high voltage or electrical issues.
  • Broken, burnt, wet, scratched, corroded, or tampered components.
  • Damaged cables, plugs, USB ports, pins, jacks, or connectors unless specifically mentioned.
  • Claims related to charging speed or efficiency variations.
  • Products repaired or damaged by customers or unauthorized technicians.
  • Damage caused by overcharging, power surges, or user negligence.
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Valid Warranty Claims

  • The adapter does not charge devices properly.
  • The adapter heats abnormally or stops working.
  • Fast charging functionality does not work (if supported by the model).