Welcome to TABBANI'S SMART LIFESTYLE. By accessing, browsing, or placing an order through our website, social media channels, marketplaces, or any other sales platform, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please refrain from using our services.

1. Acceptance of Terms

By accessing our website, placing an order, communicating with our team, or using any of our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, as well as our Delivery Information, Warranty Policy, Return & Replacement Policy, and Privacy Policy.

2. About Us

TABBANI'S SMART LIFESTYLE
TABBANI ENTERPRISE, Suite #11, 1st Floor, Shahjahan Market, Abdullah Haroon Road, Saddar, Karachi, Pakistan

Website: www.tabbanis.com
Phone & WhatsApp: +92 327 2722264

3. Products & Availability

We strive to ensure that all products displayed on our website are accurately described and available for purchase. However:

- Product availability is subject to stock levels.
- We reserve the right to discontinue, modify, update, replace, or remove products at any time without prior notice.
- Product specifications, packaging, design, quality, features, accessories, colors, and materials may change without prior notice.
- We reserve the right to limit quantities or refuse any order at our sole discretion.

4. Product Images & Descriptions

We make every reasonable effort to display product images, specifications, and descriptions accurately. However:

- Actual product appearance, color, packaging, branding, or design may differ from images displayed on the website.
- Variations may occur due to screen settings, manufacturing updates, photography, lighting conditions, or supplier changes.
- Such variations shall not be considered defects or grounds for return, refund, or replacement.

5. Pricing

All prices displayed are subject to change without prior notice.

Prices may be revised due to:

- Promotional campaigns
- Seasonal offers
- Currency fluctuations
- Import costs
- Supplier pricing changes
- Economic conditions
- Government taxes, duties, or regulations
- Any other commercial considerations

We reserve the right to modify prices at any time without liability.

6. Pricing Errors & Website Errors

Despite our best efforts, errors may occasionally occur regarding:

- Product pricing
- Product descriptions
- Specifications
- Images
- Availability
- Promotional offers
- Technical information

In such cases, TABBANI'S SMART LIFESTYLE reserves the right to:

- Correct the error
- Cancel the affected order
- Refuse the order
- Modify the order after informing the customer

without incurring any liability.

7. Orders & Acceptance

Submission of an order does not constitute acceptance of the order.

We reserve the right to:

- Refuse any order
- Limit quantities
- Request additional verification
- Cancel suspicious orders
- Cancel orders due to stock unavailability
- Cancel orders due to pricing or technical errors

An order is considered accepted only after successful verification and processing by our team.

8. Order Cancellation

To maintain fast processing and dispatch standards, orders are processed immediately after confirmation.

Therefore:

- Orders cannot be cancelled once placed.
- Requests for cancellation may be considered only at our sole discretion.
- Orders already processed, packed, dispatched, or handed over to the courier cannot be cancelled.

9. Shipping & Delivery

Delivery timelines are estimates and are not guaranteed.

Delivery may be affected by:

- Weather conditions
- Public holidays
- Courier delays
- Security situations
- Government restrictions
- Natural disasters
- Operational challenges

While we work with reputable courier partners, we shall not be liable for delays beyond our reasonable control.

Additional delivery information is available in our Delivery Information Policy.

10. Warranty Policy

Warranty coverage varies by product category.

Current warranty coverage includes:

- Smart Watches – 1 Year Repair Warranty
- Earbuds – 1 Year Repair Warranty
- Neckbands – 1 Year Repair Warranty
- Power Banks – 1 Year Repair Warranty
- Adapters – 6 Months Repair Warranty
- Other eligible products – Checked Warranty with replacement consideration within 48 hours of delivery, subject to verification

Warranty claims may take up to 14 working days to process.

Customers are responsible for courier charges when sending products for warranty claims and receiving repaired or replacement products.

Full warranty terms, conditions, exclusions, and claim procedures are available in our Warranty Policy.

11. Return, Replacement & Refund Policy

As a general policy:

- We do not accept returns based on change of mind, personal preference, or dissatisfaction unrelated to a product defect.
- Returns, replacements, or exceptions may be considered solely at our discretion in genuine and verified cases.
- Customers claiming a defect must provide adequate evidence, including photographs, videos, order details, and any information requested by our support team.

Approval or rejection of any claim remains at the sole discretion of TABBANI'S SMART LIFESTYLE.

12. Customer Responsibilities

Customers agree to:

- Provide accurate contact information.
- Provide a complete and correct delivery address.
- Be available to receive deliveries.
- Respond to courier communications when necessary.
- Use products according to intended instructions.
- Avoid fraudulent, misleading, abusive, or unlawful activities.

Customers remain responsible for any consequences arising from inaccurate information provided during checkout.

13. Fraud Prevention & COD Misuse

We maintain a zero-tolerance policy toward fraudulent activities.

The following actions may result in order cancellation, account restrictions, permanent suspension, refusal of future orders, or legal action where permitted by law:

- Placing fake orders
- Repeated refusal of confirmed Cash on Delivery orders
- Providing false information
- Abusive behavior toward staff or courier personnel
- Fraudulent warranty claims
- Misuse of promotions or discounts
- Activities causing financial or reputational harm to the Brand

We reserve all rights and remedies available under applicable law.

14. Promotions, Discounts & Free Gifts

From time to time, we may offer:

- Discounts
- Promotional campaigns
- Free gifts
- Special offers
- Bundle deals

We reserve the right to:

- Modify offers
- Extend promotions
- Suspend campaigns
- End promotions
- Cancel offers

at any time without prior notice.

If a promotional gift becomes unavailable, we may substitute it with another item of equal or greater value.

15. Intellectual Property Rights

All intellectual property associated with TABBANI'S SMART LIFESTYLE is protected by applicable laws.

This includes but is not limited to:

- Brand names
- Logos
- Trademarks
- Product images
- Product descriptions
- Videos
- Graphics
- Website content
- Marketing materials
- Catalogs
- Designs
- Digital assets

No content may be copied, reproduced, distributed, modified, republished, sold, or used commercially without prior written authorization.

16. Limitation of Liability

To the maximum extent permitted by law, TABBANI'S SMART LIFESTYLE shall not be liable for:

- Courier delays
- Delivery failures beyond our control
- Loss of business
- Loss of profits
- Loss of data
- Indirect damages
- Consequential damages
- Product misuse
- Improper installation
- Unauthorized repairs
- Electrical damage
- High voltage damage
- Force majeure events

Our maximum liability shall not exceed the purchase value of the affected product.

17. Force Majeure

We shall not be responsible for any delay, interruption, or failure in performance caused by circumstances beyond our reasonable control, including but not limited to:

- Natural disasters
- Floods
- Earthquakes
- Fires
- Pandemics
- Government actions
- Internet outages
- Labor disputes
- Security incidents
- Transportation disruptions
- War or civil unrest

18. Right to Refuse Service

We reserve the right to refuse service, suspend accounts, cancel orders, restrict access, or terminate customer relationships at our sole discretion where necessary to protect our business interests, employees, customers, partners, or reputation.

19. Privacy

Customer information is handled in accordance with our Privacy Policy. By using our services, you consent to the collection, processing, and use of information necessary for order fulfillment, customer support, warranty processing, and related business operations.

20. Amendments

We reserve the right to modify, update, replace, or amend these Terms & Conditions at any time without prior notice.

Updated versions become effective immediately upon publication on our website.

Customers are encouraged to review this page periodically.

21. Severability

If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

22. Waiver

Failure by TABBANI'S SMART LIFESTYLE to enforce any provision of these Terms shall not constitute a waiver of any rights under these Terms.

23. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any dispute arising from or relating to these Terms, our products, services, or transactions shall be subject to the exclusive jurisdiction of the competent courts located in Karachi, Sindh, Pakistan.

24. Contact Us

For questions regarding these Terms & Conditions, orders, warranty claims, or customer support:

TABBANI'S SMART LIFESTYLE
TABBANI ENTERPRISE, Suite #11, 1st Floor, Shahjahan Market, Abdullah Haroon Road, Saddar, Karachi, Pakistan

Phone & WhatsApp: +92 327 2722264
Website: www.tabbanis.com